Cantilever Retainers give you access to our superior web design & development services, providing all the flexibility you need to keep your websites on top.
Keeping your websites effective and bug-free requires skilled professionals in design, development, and strategy. Finding someone who can do it all is hard, and hiring a whole team is too much overhead.
With a Cantilever retainer you pay a fixed monthly, quarterly, or yearly fee for a set number of billable hours. You choose how we allocate our time, collaborating directly with the lead designer or developer on your account.
With the diverse skill set represented in our talented team, we can handle just about anything.
We provide complimentary monthly backup services and 24/7 automated monitoring so we’re the first to know of any site outages.
Cantilever has a reputation for superior-quality code, design, and service. We work with large organizations like Esquire Magazine, Watson Advertising, and American Express, as well as lots of small- to mid-size firms who are invested in the effectiveness of their sites.
We practice ‘Digital Hospitality’: the idea that sites should be welcoming, empathetic, and effective for guests.
We are a team of 5 founded in 2011 and are headquartered in Fair Lawn, NJ with clients in NYC and around the world.
When your website is continually upgraded, it has a longer lifespan and delivers more value to your business. Our clients have to replace their sites less often, and get more successful leads and orders by improving a little at a time.
We tweak the functionality and UX of sites we manage in response to technological trends, keeping sites modern at a minimal cost.
Our clients know we are there for them. We’ve been in business since 2011 and have a proven track record of success.
We tailor all our plans to suit each individual client, but to give you a sense of our pricing, here are some sample plans. All plans provide a discounted overall rate relative to our a-la-carte hourly.
10 billable hours per year
$1750 per year, plus onboarding process
Keep 1–2 existing sites running smoothly
Implement small design changes to keep up with modern trends
20 billable hours per quarter
$3350 per quarter, plus onboarding process
Keep 1–4 sites running smoothly
Implement significant site upgrades each quarter
Add a blog
Redesign the homepage
Implement hubspot tagging
30 billable hours per month
$5000 per month, plus onboarding process
Keep 1–10 sites running smoothly
Accomplish major features over a few months
Redesign the site
Create large new sections
Build an API
Create a microsite
Cantilever is the right fit when you’re concerned about outcomes, not just the cost. Not sure if our pricing is worth it? Reach out and we can give you a sense of what we can accomplish with your budget.
About Our Onboarding process
To get started with Cantilever, most sites need a little sprucing up. We implement source control, automated deployment, modern build tools, and other crucial infrastructure before we begin.
This process alone is often enough to get a site running much more smoothly and reliably than before.
Onboarding is a separate, one-time, fixed-price project that can range from a few hundred to a few thousand dollars.
We are a remote team of 7 founded in 2011 and are based in Ridgewood, NJ with clients in NYC and around the world.
JT is a graphic designer and front-end developer currently based in Chattanooga, TN. With previous experience in both NYC and Austin, TX, he has had the opportunity to design major advertising campaigns, event experiences, rebrands, and more. His two cats love crashing video conference calls.
Ty is a designer, developer, and manager. He combines his visual sense with strategic intuition to provide high-value design solutions for our clients. He has written on design for the Huffington Post and has been interviewed for CNN.com, VIBE Magazine and radio. Outside of Cantilever, he co-hosts a US soccer podcast called We The People. He lives in Fair Lawn, NJ with two young children who also love crashing video conference calls.
Andrew is a web developer living just outside Toronto, Canada. He pairs his front- and back-end development skills with a background in marketing, communications and project management to bring attractive, robust and effective solutions to Cantilever’s clients.
Ernesto is our ops specialist from the Windy City. He is very passionate about all the processes related to the software development cycle, from gathering requirements to delivering finished code, and even understanding how customers use it and how it could be improved. He is very interested in how things work and how to automate processes, sometimes just for fun. When he is not pushing buttons on his keyboard, you could find him riding his bike, hiking, backpacking or snowboarding in a likely-breathtaking place.
Chris is an administrative specialist living in Marlboro, NJ. His expertise lies in project management and business process re-design and melds his broad experience from a consulting career at Accenture with a computer science background to bring structure and quality service to Cantilever’s clients. His conference calls are generally uninterrupted.
Rebecca is our jane of all trades, optimizing the Cantilever team’s work with smart organization, project management, and scheduling. She is also tasked with QA, catching mistakes before they reach our clients. Rebecca is based in Los Angeles, CA with a small dog who ALSO loves crashing video conference calls.
Adrienne wears a lot of hats: backend code monkey, ExpressionEngine and CraftCMS expert, HTML/CSS/JS crafter, SQL consultant, technology evangelist, and geek-of-all-trades. She’s always looking for ways to improve both her skills and her codebases, and she loves solving tricky problems for clients. She lives in British Columbia with her partner and a Very Fluffy Cat.
What's in it for us?
Our retainers give us a dependable revenue stream that helps us be reliable and dependable in turn. Our clients don't have to worry about us going away or ditching them when a big project comes along. We create trusting bonds with clients, allowing us to spend less time pitching and more time making. It's a win-win.
What if I need more time? Less time?
We're not strict on using exactly the time you paid for and often end up over-delivering a bit. If you need significantly more time we are happy to add hours at a protated hourly rate. If you need less time in a period we are happy to roll over time to the next one, within reason.
Why not just hire you hourly?
Our retainer clients save money and time. Since retainer work is regular and predictable, we can schedule it more effectively and get things done quicker than when we work on a sporadic, hourly basis. Our retainer plans also provide a discounted rate over our a-la-carte rate.
Why pay you 4 times what a freelancer wants to charge?
Cantilever’s team contains top talent that knows how to get things done efficiently, which is reflected in our rates. We become true collaborators in your business and are a dependable part of your organization that will not leave you hanging when your site has an issue. Our philosophy of Digital Hospitality leads to greater outcomes for clients and a more pleasant, straightforward client experience, providing value over lower-priced competition. Ultimately, our clients decide for themselves if our value is worth the cost. We’d be happy to provide a discounted initial rate so you can decide if Cantilever is the right choice for you.
What do you charge for?
We bill for all project-related time, including phone calls, presentations, and meetings. We do not bill for account-related time like creating retainer reports or negotiating contracts.